Question 1

Do I need planning permission?

Accepted Answer

In many cases, like-for-like window or door replacements do not need planning permission. That said, every property is different. If your home has listed status, sits within a conservation area, or is subject to any planning restrictions, it is best to check before starting the work.

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Question 2

Can you match my existing windows?

Accepted Answer

Yes. We can match existing timber windows as closely as possible, including frame profiles, glazing bar layouts, sash proportions, sightlines, mouldings, colours and ironmongery. This is especially useful for period homes, conservation areas and projects where new windows need to sit naturally alongside original features.

Question 3

Do you make windows for modern homes and new builds?

Accepted Answer

Yes. While we have extensive experience in heritage joinery, we also manufacture clean, contemporary timber windows and doors. Our modern profiles offer sleek sightlines, expansive glass areas, and high energy efficiency, making them perfect for new developments, eco-homes, and contemporary extensions.

Question 4

Do you offer supply only?

Accepted Answer

Yes. We offer both supply-only and fully installed options. Supply-only is ideal for builders, architects and homeowners who already have a trusted contractor on site. We can manufacture your bespoke timber windows and doors to the agreed specification and arrange delivery ready for installation.

Question 5

Do you install?

Accepted Answer

Yes. We offer a full installation service across our local service area. Our team can carry out a professional site survey, confirm measurements, discuss design details and install your new timber windows or doors with care and respect for your home. Replacement windows and external doors must comply with relevant Building Regulations, and installation should be handled through Building Control or an appropriate Competent Person Scheme where required.

Question 6

How long does the process take?

Accepted Answer

Typical lead time is usually around 6-8 weeks from final specification, depending on the size of the project, timber choice, glazing, finish, hardware and current workshop schedule. Larger whole-home packages, listed building projects or more complex bespoke designs may take longer. We will give you a clearer timeframe once we understand your requirements.

Question 7

Can I send photos instead of measurements?

Accepted Answer

Yes. Photos are one of the easiest ways to get started. You do not need exact measurements for an initial estimate — simply send clear photos of your existing windows or doors, along with rough sizes if you have them. We can then give you initial guidance before arranging a professional survey where required.

Question 8

What timber should I choose?

Accepted Answer

The best timber depends on your property, budget, design requirements and maintenance expectations. Accoya is a high-performance choice known for excellent stability and durability. Oak is a premium traditional option with a distinctive natural appearance. Meranti offers a strong balance of performance and value, while pine can be a more economical choice for suitable projects. We will recommend the most appropriate option based on your home and the look you want to achieve.

Question 9

Why timber instead of uPVC?

Accepted Answer

Timber is the natural, long-term choice for period and heritage homes. It offers authentic proportions, superior structural integrity, excellent insulation, and a premium finish that adds real value to your property and complements its original architecture.

Question 10

Are timber windows energy efficient?

Accepted Answer

Yes. Modern timber windows can be highly energy efficient when properly designed, glazed and installed. Our timber windows can be made with high-performance glazing, draught sealing and carefully engineered frames to improve warmth and comfort while preserving the traditional appearance of your home. Replacement windows and doors must also meet relevant energy-efficiency requirements under UK Building Regulations.

Question 11

Can you replace uPVC with timber?

Accepted Answer

Yes. We often help homeowners replace inappropriate uPVC windows with more authentic timber designs. This can make a significant visual difference, especially on period homes and cottages. We can design new timber windows to better match the age, proportions and architectural character of your property.

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